Confirm access before dispatch
Cargo facilities set their own access rules, hours, and credential requirements. Confirm which facility holds the freight, what identification or credentials the driver must present, and when the freight is actually available for release.
Checklist
- Facility name, location, and hours
- Air waybill and release or customs documentation
- Driver credential requirements
- Freight dimensions, weight, and piece count
Timing and waiting
Release times slip and warehouses queue. Set the pickup window against the confirmed release time and agree how waiting is handled so recovery does not stall over a pricing question.
Delivery after recovery
Treat the delivery leg like any other program: delivery point, receiving hours, and proof-of-delivery expectations confirmed before the truck leaves the airport.